IMPORTANT: We are pausing shipping until 6/3 (you may still place an order) while we move to our new fulfillment center.

What’s your policy on Returns & Exchanges?

Please contact use at hello@pittieclothing.com with your order number before sending items back to us. Your return MUST be authorized in order to be eligible for a refund. We are not responsible for refunding returns that are not authorized by us.

We accept returns on items within 30 days of purchase date.

In order for your item to be eligible for a return, it MUST BE UNWORN, COMPLETELY FREE OF ANY PET HAIR AND IN NEW CONDITION/ ORIGINAL PACKAGING. We are not responsible for returning items that do not meet our return standards.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Non-returnable items: Final Sale Items may not be returned.
    To initiate a return contact us at returns@pittieclothing.com. Please include your order number. 

If there is an issue with your order, you received a defective product or wrong item please contact us so we can take care of that for you.

 


What if I put in the wrong mailing address?

Please make sure your shipping address is correct. We are not responsible for re-shipping items that are sent back to us due to an incorrect mailing address.

 


Do you ship to P.O. Boxes?

Yes, we can ship to P.O. Boxes. 


 

Does Pittie Clothing Co. ship overseas?

At the present time, we sell within the United States and Canada.

 


 What shipping methods do you use?

We use USPS & Fedex Smart Post for all orders. 


 

 

When will I receive my order?

  •  All orders are shipped within 24-48 hours of being placed (except Pre-Orders).
    • Transit times vary between 3-7 business days (for US orders) depending on delivery address.

      • Delivery time does not include Weekends or Holidays.

        • Shipping prices for US orders:

          • Standard USPS shipping  $6

          • USPS Priority Mail Express $24.99

          • UPS Next Day Air (Only orders placed Before 10AM will be delivered the next business day) $69.19

          • Standard USPS shipping on orders over $100 FREE

        • Shipping prices for International orders:

          • See below for the breakdown

         

        For any questions regarding shipping, please email hello@pittieclothing.com.

         

        Exchanges 

        We do not accept exchanges at this time.

        Due to high sell-out risk, the only way to guarantee that you will receive your desired item/size/color is to place a NEW order for the item in your desired size/color and send back the unused HAIR-FREE item that you would like to return.