We accept returns up to 30 days after receipt date.
All dog pajama returns must be in their original condition- 100% dirt free, fur free (A lint roller does wonders!) for a full refund.
We do not accept returns on collars or bandanas unless they have never been worn.
Email hello@pittieclothing.com with your order number and items you would like to return and we will send you specific return instructions.
Sending items back without initiating a return via email will not guarantee a refund.
If you would like to put in an order for a new size, your first return label is free on us so you can find the perfect fit! If you are just returning the items, we will refund your credit card less shipping costs.
How our exchanges work:
1) Please email hello@pittieclothing.com and provide your order number and items you would like to exchange.
2) We will give instructions on where to send back items & send you a free return label on your first purchase to help you and your pibble find the perfect fit!
3) Due to fast sell out rate, we ask you to put in a new order on our site with the items you would like (to make sure they don't sell out before we receive your other items.)
4) Once we receive your returned items, please allow 5 business days for us to process your return and issue your refund.
For domestic orders within the U.S. , we ship via FedEx Economy.
For international orders, we offer the choice of Fedex or USPS International. USPS often has less tariff charges but takes longer to arrive. We wanted to give the option to the customers.
If a shipping carrier marks an item as "delivered" and you did not receive it, please check with your neighbors and around all areas of the outside of the house. Pittie Clothing is not responsible for theft of packages.
We currently ship to the U.S. and Canada. We will be expanding to more areas soon. The customer is solely responsible for shipping and customs fees. Custom fees are collected by the government of the country, so we cannot predict how much they will be. Please speak to your local authorities for more information on tariffs and fees.
For first time customers who would like to return an item to get a new size for their pup or the human, we offer free return labels. Apart from this, shipping charges are nonrefundable.
Please contact us at hello@pittieclothing.com if you want to change your order. Our fulfillment center ships quickly so if the order has already been processed, we will not be able to edit it.
Please email us right away at hello@pittieclothing.com.
We definitely don't want your dog to be mad at us!
Please check your spam or other folders for your confirmation.
If you can't find it, email hello@pittieclothing.com.
We will be rolling out a wholesale program in 2022. Email us at hello@pittieclothing.com to be added to the waitlist!
Yes! We have done custom bandanas, collars, and pajamas for rescues and other animal organizations. We do have minimum order quantities in order to qualify.
Email hello@pittieclothing.com for pricing information.
Yes, we only have one size for our accessories. To see if the accessories will fit your pup, check our martingale collar size chart and our bandana size chart.
Click the link below to find out:
If your pup's neck is 25" or less, it will fit.
Check the link below to see where to measure:
There's a good chance they will if you have a dog over 35 pounds!
Check out our photos of other breeds wearing our apparel!
Bandanas: Hand wash with cold water. Dry flat. Iron on low.
Collars: Hand wash with cold water and dish detergent. We like to use a tooth brush to gently scrub. Let air dry.
The pajamas can be machine washed on cold. Let air dry or tumble dry on low.
Bandanas: Peach skin polyester, smoother than a baby's bottom.
Collars: Polyester/Nylon webbing
Pajamas: Polyester/Spandex blend
A martingale collar is made with two loops. There is no buckle. The larger loop is slipped onto the dog's neck and a lead is then clipped to the smaller loop. If the dog tries to pull, the tension on the lead pulls the small loop taut, which makes the large loop smaller and tighter on the neck, thus preventing escape. These types of collars give more control and prevent dogs from breaking out of buckle collars.
They should always be removed if a dog is going to be unattended.
We accept Visa, Mastercard, American Express, and Discover. We also offer Paypal checkout, Amazon Pay, and Sezzle.
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